Terms and Conditions

Maidstone Engineering Supplies (MES) is the retail trading business of Maxitrak Limited

The Terms and Conditions on this website supersede all previous, and apply to
Maxitrak Ltd & Maidstone Engineering Supplies only. Sales contracts are subject to UK Law

PRICE LISTS & WEBSITE
The prices in this list or website are quoted in GBP (£) Sterling. All prices include VAT at 20% but not carriage and packing. Whilst every effort is made to keep prices unchanged for the duration of this list, they are subject to alteration without notice.
We reserve the right to charge for goods at the price ruling at the time of dispatch

CLUBS & SOCIETIES
discounts are available on bulk orders in excess of £100 from Clubs and Societies

PRODUCT AVAILABILITY & SPECIFICATION
Every effort is made to stock all products listed at all times. Whenever possible orders will be dispatched same/next day but completion will be subject to availability.
Every care has been taken to describe items correctly. Measurements are provided for guidance only and may vary from that shown. No responsibility can be accepted for errors and omissions, we reserve the right to withdraw or alter specifications where necessary and without notice. All products are of good commercial quality.
Any error is unintentional and will be corrected if so advised. Material sizes supplied will be +/- 3mm (1/8")

ORDERS
orders can be placed using our Order Form, by letter, telephone, or e-mail. Full payment is required with all orders plus an allowance to cover packing and carriage. Please state minimum length material can be supplied in. The maximum length for carriage by courier is 2.5mt without additional surcharge. Orders may be collected from Exhibitions, but must be paid for in advance.

Orders will not be completed until Full payment and shipping details are received, the good will be dispatched according to your shipping instructions.

When buying good or services through the internet you are entering in to a legally binding contract.

Please inform us immediately by email info@maxitrak.co.uk or tel:01580 893030 if there are any mistakes with your order.

CANCELLATIONS & RETURNS
The cancellation of any order or service within 7 working days will not incur a penalty. This period runs from the day the contract is concluded for services & the day after the day of delivery for goods.

After this all order & services will be subject to a 20% administration charge. Defective items will be replaced free of charge; any other item returned to us will incur a restocking charge of 20%. We do not supply books on approval.

PAYMENT
Payment may be paid by Cash, Cheque, Credit Card, Paypal or Bank transfer, A receipt of payment will be sent with your goods. A fully detailed VAT invoice can be provided on request. Business Credit Account facilities may be provided subject to prior approval.

CARRIAGE
Goods are sent by the cheapest method appropriate to the size of the package anywhere in the world. This will generally be (UK post) post or carriers standard overnight service. (Europe and the rest of the world) post or carriers standard 7day service. Items in excess of 600mm (2ft) all sheet material and castings will incur additional packing, which must be allowed for. We cannot accept liability for loss or damage unless notified immediately, and confirmed in writing within 7 working days of date of dispatch.

OVERSEAS SALES
We are happy to receive orders for dispatch overseas. Orders to any EEC address will pay the price per this list (ie including Value Added Tax). All other destinations are VAT free (=total cost divide by 1.200)

DESIGNS
Designs, drawings, photographs, product information, layout and style are considered property. Reproduction in whole, or in part, of any product, document or publication is strictly prohibited, nor may any publication in whole or part be stored in a retrieval system of any nature, without written permission.

LIABILITY
MES total liability for any claim however arising shall not exceed the price of the goods supplied by MES to the customer. MES shall not be liable for any consequential customer loss whether this arises from a breach of duty in contract or in any other way. Measurements are provided for guidance only and may vary from that shown. No responsibility can be accepted for errors and omissions, we reserve the right to withdraw or alter specifications where necessary and without notice.

COMPLAINTS
Please contact us direct on 01580 893030 or email us on info@maxitrak.co.uk if you have any complaints or questions on the returns policy

MAXITRAK DATA POLICY

Within this Policy you will find information as to how Maxitrak/Maidstone Engineering collects and uses the Data provided by you

Contents

How we collect Data about you
How we use your data
How to opt out of receiving marketing communications, or amendment of your data
Disclosure of Data

Collection

Data may be collected by a number of methods

By letter, telephone call, e-mail, or personal visit
When you request product information
When you purchase goods

Use of Data

Fulfilment
Personal data collected will be held primarily to fulfil your request or instruction. This will be retained and may be used for any of the following purposes, security and payment verification, accounting, billing, administration and legal purposes. Payment methods will only be held on Maxitrak internal systems

Marketing and Communications
Your data will be used by Maxitrak to provide information on special offers, product information and any other topic we consider relevant and of interest.

Analysis and Research

Data collection will allow us to monitor our products and service and to plan future mailings, brochures and web site content

Opt out, or Amendment of data

You have the opportunity to opt out of receiving marketing communications, or amending the data submitted by you, by writing to: Maxitrak Ltd, 10 Larkstore Park, Lodge Rd, Staplehurst, Kent, TN12 0QY

Disclosure of Data

Maxitrak will not disclose or sell data to any other company, but it may be disclosed to the following parties

Third Party Partners

Data may be provided to third parties that Maxitrak has joint projects with for the purpose of providing you with information on joint promotions that we believe may interest you.
Other web sites

Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from Maxitrak’s.
Cookies
Maxitrak & Maidstone Engineering Supplies websites do not have “cookies” Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser.

MAXITRAK LIMITED ©
Maxitrak Ltd, 10 Larkstore Park, Lodge Rd, Staplehurst, Kent. TN12 0QY
Tel 01580 893030, Fax 01580 891505, E-Mail info@maxitrak.com
Reg No 2325209 VAT No 522 6512 71